Client Rights and Responsibilities
As a person applying for and/or receiving services from Ascentria Care Alliance, or a guardian assisting someone who is applying for and/or receiving services, you have:
- The right to receive treatment with dignity and respect
- The right to be a well informed consumer
- The right to be offered quality services by professional staff
- The right to file a complaint if you feel your rights have been violated and/or a formal program policy, procedure or rule has been violated
CALL OUR CONFIDENTIAL HOTLINE: 866.671.9135 or complete the form below.
Ascentria strives to uphold the highest standards of dignity and respect. If you have a question or concern about your rights as a client, family member or guardian, you can contact Ascentria via this form and your concerns will be addressed promptly and in the most discreet manner possible.
*If you choose to remain anonymous, please understand that we will not be able to respond to your comment or complaint.